Contact Surtika

We are here to help with orders, inquiries, returns, and fashion advice. Reach Surtika via WhatsApp, email, or the contact form — our team responds within 2-4 hours during business hours (10 AM - 7 PM IST, Mon-Sat).

How to Reach Us

• Email: hello@surtika.in — for order support, returns, and general inquiries.
• WhatsApp: message us your order ID and question for the fastest response.
• Visit: Surtika office, Ring Road, Surat, Gujarat 395003, India.

Common Questions

Q: How do I track my Surtika order?

A: Once dispatched, tracking details are sent via SMS, WhatsApp, and email. Use the tracking link to monitor your delivery in real time.

Q: Can I modify or cancel my order?

A: Yes — within 2 hours of placement. Contact us immediately via WhatsApp with your order ID. Address changes are also possible within the same window.

Q: Surtika return kaise karein? (How do I return an item?)

A: Contact us with your order ID and reason. Items must be unused with original tags. Store credit is issued within 48 hours of inspection. See our Returns page for full details.

Q: Do you offer bulk orders or collaborations?

A: Yes — we welcome influencer collaborations, affiliate partnerships, and bulk order inquiries. Email us with your proposal and we will respond within 24 hours.